Trust & Safety

ZeroDelay Trust Center

Plain answers to common questions about data, AI, tool recommendations, and our guarantee. No marketing language.

Data Privacy

What we collect
Your email address, name, and business information. Your 35 diagnostic answers. Your generated plan content. Usage data (pages visited, features used).
What we do not collect
Payment card data — Stripe handles all payments and we never see your card number. Social Security numbers. Tax IDs.
Who sees your data
Our team and service providers that help operate the product: Clerk (authentication), Stripe (payments), Anthropic (AI), Firecrawl (website research), Resend (email), Apollo (website intent analytics), and Replit/cloud infrastructure providers (hosting and storage).
Where data is stored
Data may be processed in the United States through our cloud infrastructure and service providers.
How to delete your data
Email zerodelay.ai.cs@hypersolutionsconsulting.com from your account email with the subject line "Delete my data" and enough detail to identify your account. We may verify the request and will explain any applicable limitation.

Last updated: September 11, 2026 · zerodelay.ai.cs@hypersolutionsconsulting.com

AI Transparency

Which AI we use
Claude by Anthropic — specifically Claude Sonnet.
How we use it
Generating your 90-day business plan. Updating your plan after weekly check-ins. Answering questions about your plan via the Ask ZeroDelay feature.
What data goes to Anthropic
Your diagnostic answers, business name, city, industry, and website content if you provided a URL. This data is sent during plan generation and check-in updates only.
What we do not send to Anthropic
Your payment information. Your full email address. Your full name. Your account credentials.
Anthropic's privacy policy
anthropic.com/privacy — subject to their policies as our AI provider.

Last updated: September 11, 2026 · zerodelay.ai.cs@hypersolutionsconsulting.com

Tool Recommendations

Why we recommend tools
Tool recommendations in your report are based on your specific diagnostic results — we recommend tools that address problems your answers confirmed exist. We have no affiliate or commission relationships with any tool we recommend.
How we choose what to recommend
Based exclusively on which problems your diagnostic identified. We do not recommend tools to subscribers who do not have the specific problem the tool solves. We make money through subscriptions only — tool recommendations carry no financial benefit to us.
How to give feedback on a recommendation
Email zerodelay.ai.cs@hypersolutionsconsulting.com with the subject line "Tool feedback". We read every message.

Last updated: September 11, 2026 · zerodelay.ai.cs@hypersolutionsconsulting.com

90-Day Plan Guarantee ($149 one-time)

What this covers
The $149 one-time 90-Day Plan only. This guarantee does not apply to monthly ($89/month) or annual ($849/year) subscription charges.
What we promise
If your delivered 90-Day Plan does not surface at least one new actionable insight about your business, we will refund your $149.
How to qualify
Complete the diagnostic. Review your delivered plan. If you find no new actionable insight, email us within 7 calendar days of delivery.
How to claim
Email zerodelay.ai.cs@hypersolutionsconsulting.com with the subject line "Refund request" within 7 calendar days of delivery, after completing and reviewing your plan.

Last updated: September 11, 2026 · zerodelay.ai.cs@hypersolutionsconsulting.com

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